At the World Economic Forum in Davos, Harvard Business Review convened a panel of global CEOs and board leaders to explore how artificial intelligence should shape the future of leadership in a rapidly changing world. The discussion focused on how leaders can ensure that AI enhances human-centered leadership rather than replacing or diminishing it, emphasizing empathy, judgment, and trust in organizational cultures. The aim was to rethink leadership roles where technology plays a central role but human values remain vital.
Participants argued that AI must be integrated into business strategy in ways that support rather than undermine humanity’s strengths. This means leaders should focus on enhancing human capabilities — such as critical thinking, creativity, and emotional intelligence — alongside AI deployment, not just prioritizing efficiency or cost savings. Leadership in the AI era was framed as a balance between leveraging technology and preserving qualities that machines can’t replicate well.
A recurring theme was the need for trust and ethical governance in how AI systems are used. Panelists stressed that leaders must build frameworks that ensure transparency, accountability, and fairness when deploying AI, especially in decisions affecting employees and stakeholders. There was also an emphasis on preparing organizations for rapid change by cultivating cultures that embrace learning, resilience, and humane decision-making.
Finally, the discussion touched on the broader societal implications of AI beyond business walls, urging leaders to consider the technology’s impact on work, equity, and social cohesion. According to the panel, future leadership will be judged not only on financial performance but on how well it navigates ethical challenges and supports inclusive progress in an AI-augmented world — signaling a shift from traditional metrics toward a more human-centered definition of success.
