A new report from IT software company GoTo suggests that AI is likely to boost remote work, with employees believing that AI can take over routine tasks and allow for more flexibility and work-life balance. According to the report, 71% of employees think AI can improve workplace flexibility and work-life balance, while two-thirds of employees believe AI would allow them to work anywhere without losing productivity.
Additionally, 65% of employees think AI can even improve customer service while working remotely. This enthusiasm for AI's potential to support remote work is promising, especially for small businesses that can benefit from AI tools to boost productivity and free up resources.
However, some experts caution that AI shouldn't be the sole determining factor for remote work strategies. Instead, companies should consider what kind of work culture they want to foster. AI can certainly play a role in supporting remote work, but it's essential to set clear expectations and measure productivity outcomes.
For small businesses, AI-powered remote work can be especially helpful in attracting top talent, as flexible work policies can broaden the pool of potential candidates. Nevertheless, companies need to be aware of the potential challenges, such as security concerns, and take steps to mitigate them.