New research released by insurer Aviva shows that about 50 % of people in Britain have turned to artificial intelligence for help with home repairs and do‑it‑yourself (DIY) tasks, highlighting how AI tools are being used in everyday life beyond typical digital applications. The survey reveals that a wide range of chores — from unclogging drains and bleeding radiators to assembling furniture and changing lightbulbs — are now commonly tackled with AI guidance.
Younger generations are leading this trend, with Gen Z and millennials most likely to use AI for DIY advice, while a smaller but significant portion of older adults also report relying on AI for these tasks. The most frequent jobs include both simple fixes like hanging picture frames and more involved tasks like basic plumbing and electrical work, suggesting that users trust AI to guide them through a variety of household challenges.
According to Aviva’s figures, over two‑thirds (70 %) of people reported successfully completing a task with AI help, and a large majority say they would use AI again for future repairs. Despite this success rate, a notable minority experienced difficulties or would not rely on AI again, and some households reported additional costs to fix errors when following AI advice.
Experts quoted in the research caution that AI isn’t a substitute for professional help on more complex or dangerous jobs, especially those involving gas, electrical systems, or structural changes. While AI can be a useful tool for guidance on simple projects, homeowners are urged to contact trained professionals when tasks exceed basic DIY skills to ensure safety and compliance with regulations.
