The Artificial Intelligence for IT Operations (AIOps) platform market — which uses AI, machine learning and analytics to automate and enhance IT operations such as incident detection, performance monitoring and root‑cause analysis — is expected to grow significantly over the coming decade. A recent forecast estimates the market reached about US $1.59 billion in 2024 and is projected to expand to around US $8.59 billion by 2032, representing a compound annual growth rate (CAGR) of roughly 23.48 % during the 2025–2032 period.
This rapid expansion is driven by the increasing complexity of IT environments, especially with the spread of cloud‑native architectures and hybrid infrastructures that demand real‑time insights and predictive automation. AIOps platforms help organisations improve system reliability, reduce downtime and lower operational costs by automating routine tasks and enabling faster, data‑driven decision‑making across infrastructure and applications.
North America leads the market, holding the largest share due to advanced technology adoption and strong enterprise digitisation, while regions such as Europe and Asia Pacific are also growing quickly as companies in those areas invest more in AI‑enabled IT tools. Key players in the space include established technology firms and IT vendors such as IBM, Broadcom, AppDynamics and BMC Software, each contributing to innovation and competitive dynamics within the market.
Aside from growth prospects, the market reflects broader trends in enterprise IT — particularly the shift from manual monitoring and reactive fixes toward predictive, autonomous operations that reduce human workload and improve infrastructure resilience. As digital transformation continues to accelerate across industries, demand for AIOps platforms is expected to remain robust, positioning AI‑driven IT operations tools as core components of modern enterprise technology stacks.
