The UAE is leveraging artificial intelligence to revolutionize its government services, making them more efficient, responsive and citizen-centric. The country has introduced an AI-driven legislative system that streamlines lawmaking, cutting drafting time by up to 70%. This system integrates real-time economic data, court rulings and judicial decisions to suggest amendments and ensure laws remain relevant.
AI-powered chatbots, or virtual assistants, provide 24/7 support, answering queries, guiding users through applications and offering real-time updates. This reduces wait times and enables government teams to focus on complex tasks. Predictive analytics forecast service demand, detect patterns and enable proactive decision-making, resulting in smarter resource allocation and personalized citizen services.
The Ministry of Justice has deployed a generative AI assistant, "Aisha," to offer legal advice, draft applications and answer court-related queries. Aisha can also generate audio and visual content, providing case-based advice informed by millions of historical cases. The UAE's National AI Strategy 2031 aims to position the country as a global AI hub, enhancing public services and driving economic diversification.
The strategy focuses on harnessing AI's potential across sectors, from healthcare to education. AI systems analyze vast data sets to inform policy decisions, ensuring laws and regulations are globally competitive and tailored to the nation's development goals. By embracing AI, the UAE is reimagining governance, setting benchmarks in efficiency, innovation and citizen satisfaction. This approach demonstrates the country's commitment to becoming a pioneer in the global AI landscape.
