Chatisto is an AI-powered live chat tool designed to help teams deliver improved customer support. It offers features such as AI agents that instantly answer customer queries, along with CRM and lead management functionalities to track conversations and manage customer relationships effectively.
Key Features:
AI Chat Agents: Provide instant, automated responses to customer queries using natural language processing.
Live Chat Support: Enables real-time interaction between customers and support teams.
CRM Integration: Seamlessly connects with CRM platforms to manage leads and customer data.
Conversation Tracking: Monitors chat history, customer behavior, and engagement trends.
Multi-Channel Support: Integrates with websites, social media, and messaging platforms.
Analytics & Insights: Offers detailed reports on response times, customer satisfaction, and team performance.
Pros:
Enhances customer experience with instant and accurate responses.
Reduces support workload through automation.
Improves lead tracking and customer relationship management.
Easy integration with existing business tools and platforms.
Cons:
AI responses may require periodic fine-tuning for accuracy.
Some advanced CRM features may be limited to higher-tier plans.
Who is this Tool For?
Customer support teams aiming to improve service efficiency.
Sales teams managing lead interactions through chat.
Businesses looking to automate and personalize customer engagement.
Startups seeking scalable AI chat solutions.
Pricing Packages:
Free Plan: Basic live chat functionality with limited AI response capabilities.
Pro Plan: Advanced AI automation, CRM integration, and analytics.
Business Plan: Multi-channel support, lead management tools, and performance tracking.
Enterprise Plan: Custom AI models, API access, and dedicated enterprise support.
