In his Inc. article, Joe Galvin argues that companies need to integrate AI not just as a technology add-on, but as a core strategic capability. He emphasizes that embedding AI strategically means aligning it with long-term business goals — rather than treating it as a tool for isolated tasks. The real value of AI comes when it's part of a broader vision for growth, innovation, and competitive differentiation.
Galvin suggests that leaders begin by assessing their organization’s AI maturity. This involves evaluating data infrastructure, talent, and AI-readiness. Only after understanding the current state can a business identify where AI can make a meaningful impact — whether that’s in cost reduction, customer experience, or entirely new product lines.
Another key recommendation is to identify strategic use cases that make sense for the business. Rather than chasing every AI trend, Galvin advises focusing on a few high-impact areas first. Pilot projects in these critical areas can help generate learnings fast and make the case for a scalable AI roadmap.
Finally, Galvin stresses the importance of governance and change management. Businesses should establish clear responsibility, oversight, and accountable decision-making around AI. They must also invest in building AI literacy — ensuring that leaders, employees, and stakeholders understand and trust the AI systems they deploy.
