Faye is a web3 customer support helpdesk tool that offers an innovative approach to customer support workflows. It provides features to automate and scale customer success as businesses grow.The tool includes a self-learning AI chatbot designed to handle customer queries related to web3 and blockchain technologies. With its smart contract expertise, the chatbot can accurately troubleshoot and provide relevant solutions based on on-chain data.Key features of Faye include the ability to automate ticket responses, supporting a large number of users simultaneously, and continuously improving its response accuracy rate through machine learning.
