Invent is a no-code AI agent platform that enables businesses to build customer support agents powered by their own knowledge base. These AI agents can answer customer questions and automate support across multiple communication channels, including Messenger, WhatsApp, Instagram, websites, SMS, and Gmail, without requiring coding expertise.
Key Features
- No-code AI agent builder
- AI customer support agents
- Knowledge base integration
- Multi-channel support
- Messenger integration
- WhatsApp integration
- Instagram integration
- Website chatbot
- SMS support
- Gmail integration
- Automated customer service
- AI business automation
- Custom AI knowledge
- User-friendly interface
Pros
- No coding required to build AI support agents
- Uses business-specific data to answer customer questions
- Supports multiple communication channels from a single platform
- Provides consistent customer support across channels
- Reduces response times and support workload
- Scales customer service without increasing staffing
- Suitable for businesses of different sizes
Cons
- AI responses depend on the quality and completeness of the connected knowledge base
- Complex customer issues may still require human support
- Initial setup and knowledge base configuration may take time
- Internet connection is required for cloud-based AI services
- Advanced integrations, analytics, or enterprise features may require a paid subscription
Who Is This Tool For?
- Customer support teams
- Small business owners
- E-commerce businesses
- Marketing teams
- SaaS companies
- Sales teams
- Startups
- Customer success teams
- Agencies
- Enterprise organizations
Pricing Packages
Free Plan
Basic AI agent creation, limited conversations, knowledge base integration, standard channel support, and access to core no-code automation features.
Paid Plans
Higher conversation limits, advanced AI capabilities, premium integrations, expanded channel support, workflow automation, analytics, priority support, and higher usage limits.
Enterprise Plans
Enterprise-grade AI customer support with unlimited agents, API access, custom integrations, team collaboration, administrative controls, advanced security, dedicated account management, scalable deployment, organization-wide analytics, and custom workflow automation.
