Landbot is a no-code chatbot builder and conversational automation platform that allows users to design intelligent, interactive chat experiences for websites, WhatsApp, and social media. It empowers teams to automate lead generation, customer support, and engagement without any coding skills.
Key Features and Benefits
- Drag-and-Drop Builder – Create chatbot flows visually with a simple interface, logic blocks, and media elements.
- Multi-Channel Support – Deploy chatbots on websites, WhatsApp, Facebook Messenger, or custom APIs.
- AI-Driven Chatbots – Combine rule-based automation with AI agents that understand natural language and can escalate to humans when needed.
- Integrations & Automations – Connect chatbots with tools like CRMs, Google Sheets, and Zapier to streamline workflows.
- Custom Branding & Embedding – Match chatbot visuals to brand identity and embed bots as widgets, pop-ups, or landing pages.
- Analytics & Reporting – Track user interactions and measure performance to improve conversation flows.
Pros and Cons
Pros:
✔ No coding required, making it beginner-friendly.
✔ Flexible deployment across multiple platforms.
✔ AI integration improves personalization and lead qualification.
✔ Enhances customer engagement and saves time through automation.
Cons:
✘ Free and starter plans have limited features and chat volumes.
✘ More complex workflows might require technical knowledge.
✘ Pricing can increase significantly for high-volume or enterprise use.
Who is the Tool For?
- Small Businesses & Startups – Create chatbots quickly without hiring developers.
- Marketing Teams – Generate and qualify leads through interactive conversations.
- Customer Support Teams – Automate FAQs, handle inquiries, and improve response times.
- Agencies & Freelancers – Build and manage chatbots for multiple clients efficiently.
Pricing Packages
- Free Plan (Sandbox) – Basic chatbot with limited features and around 100 chats/month.
- Starter Plan – Ideal for small teams; includes up to 500 chats/month and core integrations.
- Pro Plan – Offers advanced logic, multi-channel bots, and up to 2,500 chats/month.
- Business/Enterprise Plan – Custom pricing for unlimited chats, dedicated support, and premium integrations.
