Managers Managing AI Agents — A New Role in the AI-Driven Workplace

Managers Managing AI Agents — A New Role in the AI-Driven Workplace

Business Insider reports that traditional management roles are evolving as companies deploy more autonomous AI agents. Rather than managing teams of people, a rising job is that of the “agent manager” — someone who oversees AI agents that can work, plan, and act with a high degree of independence.

At firms like Vercel, these agent managers are already being discussed: AI “teams” trained on high-performing human employees are taking over tasks such as sales, meaning a single human overseer now directs the output of multiple agents. The role requires very different skills: rather than deep people-management, it calls for task decomposition, setting objectives, training AI, monitoring its behaviour, and designing workflows.

According to Business Insider, these jobs could become accessible even to recent graduates. Rather than climbing a traditional management ladder, people will need to learn how to delegate to agents, give them context, review their work, and refine their strategies — making agent management a technical and strategic role.

Some companies are already preparing. PwC, for instance, plans to upskill its existing workforce in these capabilities. The rise of this role suggests that as AI becomes more embedded in organizations, the “boss” of tomorrow may not be a person — but a team of AI agents.

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