Piper is an AI-powered Sales Development Representative (SDR) tool designed to automate and scale inbound pipeline generation. By leveraging real-time chat, voice, and video capabilities, Piper delivers a more human-like and connected engagement experience, helping businesses convert website visitors into qualified leads.
Key Features and Benefits
- Multi-Channel Communication: Supports real-time chat, voice, and video to interact with website visitors.
- Lead Qualification: Identifies and qualifies leads instantly using AI-driven conversation logic.
- Pipeline Automation: Handles the initial stages of sales outreach autonomously.
- CRM Integration: Syncs with existing CRMs to update lead data and track engagement.
- 24/7 Engagement: Engages leads at any time, improving response rates and availability.
Pros and Cons
Pros:
- Automates early-stage lead engagement and qualification.
- Offers a natural, interactive experience with voice and video.
- Increases pipeline efficiency by reducing manual SDR workload.
- Improves lead conversion with immediate responses.
Cons:
- May not handle complex objections or nuanced conversations as well as humans.
- Requires careful setup to align with brand tone and sales scripts.
- Dependent on accurate data integration and CRM connectivity.
Who is the Tool For?
Piper is ideal for B2B companies, SaaS platforms, and sales teams looking to scale inbound lead handling, reduce SDR overhead, and improve response speed on their websites.
Pricing Packages
Piper typically offers custom pricing based on business size, usage volume, and features required. Plans may include tiered options for startups, growth-stage companies, and enterprise teams, with add-ons for integrations, analytics, and support. A free trial or demo may be available.
