Repli is a smart AI-powered chatbot designed to automate customer service and lead generation on websites. It handles visitor queries, provides instant support, and captures leads—even when your team is offline—ensuring consistent engagement and responsiveness around the clock.
Key Features and Benefits
- 24/7 Customer Support: Answers visitor questions instantly, anytime.
- Lead Capture Automation: Collects visitor data and inquiries for follow-up.
- Customizable Chat Flows: Tailor responses and interactions to match your business tone and goals.
- Seamless Website Integration: Easily integrates with most web platforms.
Pros and Cons
Pros:
- Reduces support workload and response times
- Increases lead conversion by engaging visitors immediately
- Operates continuously without human supervision
Cons:
- May need tuning to handle complex or nuanced queries
- Effectiveness depends on initial chatbot configuration
Who is the Tool For?
Repli is ideal for:
- Small to medium businesses looking to scale support
- Startups and e-commerce sites aiming to boost conversions
- Companies wanting to maintain visitor engagement after hours
Pricing Packages
Pricing may vary based on features, number of chats, or integration level. For the most current details, users should visit the official Repli website.