As technology continues to evolve at a rapid pace, businesses must rethink their approach to stay ahead. According to Accenture's report, traditional IT processes won't be enough to keep up with technology disruption, so IT functions need to pivot towards specialized services focused on delivering value quickly.
This shift requires a new approach to technology, with a focus on amplified intelligence, dynamic skills, fluid boundaries, and adaptable structures. Essentially, businesses need to rethink their organizational structures and traditional roles to adapt to the changing landscape.
To achieve this, businesses must reimagine their business through technology, connecting every point of their IT strategy to the business agenda and creating clear metrics that link every technology initiative to a specific business outcome. This requires a tech-adept leadership and workforce, with new, hybrid roles that combine business and technical expertise.
Building AI and automation capabilities across the organization is also crucial, as is accelerating AI adoption with partnerships. By building a strategic technology partner ecosystem with complementary capabilities that fill talent and technology gaps, businesses can stay ahead of the curve and thrive in the era of agentic AI and digital labor.
